Users of toll road systems such as FasTrak and E-ZPass are facing a new wave of phishing scams, with fraudulent texts demanding payment under various pretexts. The California Department of Transportation (Caltrans) is alerting residents about the dangers posed by these scams that aim to exploit the trust of the users.
A recent alert from Caltrans indicated that the texts impersonate toll collection agencies and may threaten legal action if payment isn’t made immediately. One user shared their experience: “I received a text that said I owed over $400 for tolls. It looked official enough to worry me.”
The scammers claim to be associated with FasTrak, California’s automated toll payment system, and similar systems in other regions, including E-ZPass in the Northeastern United States. Similar reports have emerged in places like Maine, where residents reported receiving texts demanding payment for supposed unpaid tolls. Maine’s Turnpike Authority issued a warning stating, “Legitimate toll authorities do not send texts demanding payment.”
Experts warn that these scams often utilize pressure tactics to instigate fear among recipients, making it more likely that they will respond. Caltrans emphasized the importance of verifying any unsolicited communication regarding toll payments directly with authorized agencies. They advised users to contact FasTrak or E-ZPass directly via official channels if they receive suspicious messages.
As more people rely on electronic toll collection systems, authorities are urging the public to remain vigilant and report any phishing attempts. In the age of digital payments, safeguarding personal and financial information has become increasingly crucial. The Federal Trade Commission has also noted an uptick in such phishing attempts across various sectors, advising users to be skeptical of unsolicited messages that request payments or personal information.
