The Massachusetts Department of Transportation (MassDOT) has issued an alert regarding a concerning new toll scam targeting drivers in the state. The fraudulent scheme involves ‘smishing’ messages—text messages that are designed to trick recipients into revealing personal information. The messages appear to come from an official E-ZPass MA account and typically contain a link encouraging users to log in to verify toll transactions or account details. MassDOT emphasized that the agency will not send unsolicited emails or text messages asking for sensitive information and urged recipients to avoid clicking any links in suspicious messages. While the exact number of victims has not been disclosed, MassDOT is working closely with law enforcement to investigate the origins of these deceptive texts. Affected individuals are encouraged to report incidents to MassDOT at its customer service number, (877) 627-7745. MassDOT has also recommended that users visit their official website for safer E-ZPass account management. This warning follows a trend of increased ‘smishing’ activities targeting various consumers, raising alarms about online safety and data privacy. A spokesperson for MassDOT stated, ‘We are committed to ensuring the safety and security of our customers. We urge everyone to be vigilant and to report any suspicious communications immediately.’
MassDOT Warns Drivers of E-ZPass Scam Text Messages
