Capital One is grappling with significant technical issues that have hindered customers’ access to their deposits. Many users reported being unable to view their account balances or make deposits, leading to frustration and uncertainty. The problems began on January 15, 2025, and have persisted into the following days, prompting a flurry of complaints on social media. A spokesperson for Capital One acknowledged the outages, stating, “We are aware that some customers are experiencing issues with accessing their accounts. We are working diligently to restore services as quickly as possible.” Customers have taken to platforms like Twitter to express their discontent, with some declaring that they felt their financial security was jeopardized. Additionally, the technical glitches have caused delays in transactions, further exacerbating customer frustrations. As of the latest updates, Capital One has not provided a timeline for resolution, though they continue to encourage affected users to check the status of their accounts via alternate means. The situation has raised questions about the bank’s infrastructure resilience and customer service responsiveness in times of crisis.
Capital One Faces Widespread Technical Issues Affecting Customer Deposits
