Torchy’s Tacos, the fast-casual taco chain known for its unique menu offerings, has announced the nationwide rollout of SoundHound’s advanced voice AI technology across all its locations. This integration aims to enhance customer experience and streamline ordering processes. The collaboration allows customers to place their orders directly through voice commands via their phones, providing a seamless and convenient dining experience. Torchy’s Tacos CEO, 88, highlighted the importance of this technology by stating, ‘At Torchy’s, we strive to innovate and provide the best possible experience for our customers. With SoundHound’s AI capabilities, we can bring a new level of convenience to ordering tacos.’ The implementation of this voice AI feature comes as SoundHound’s shares have been on a significant upward trajectory, reflecting growing investor interest in companies leveraging AI technology. According to recent reports, SoundHound shares have risen over 8% today, signaling market optimism around this partnership. This advancement in ordering technology is expected to revolutionize how customers interact with fast-casual dining establishments like Torchy’s, ultimately enhancing customer retention and driving sales. The Voice AI technology by SoundHound not only simplifies the ordering process but also ensures accuracy, which has been a common pain point in traditional ordering methods. The rollout is set to commence immediately, with Torchy’s locations welcoming the new tech upgrade as they prepare for increased customer engagement and usage of voice commands during ordering.
