Capital One has announced that they are experiencing extensive service disruptions that have affected direct deposit transactions for many of their customers. As of January 17, 2025, the issues have caused significant delays for those expecting to receive their payments. The bank stated, “We are aware of the issues affecting direct deposits and are working diligently to resolve them as quickly as possible.” Customers took to social media to express their frustration, with many reporting that their paychecks were not deposited as scheduled. The outage is not limited to direct deposits, as some users have also reported difficulties accessing their accounts through the Capital One app and website. In response, Capital One has urged affected customers to monitor their accounts and check for updates on the resolution of the issue. They assure everyone that funds from direct deposits will be processed as soon as the service is restored, but they did not provide a specific timeline for when the issue would be fully resolved. The bank’s spokesperson added, “We appreciate our customers’ patience as we work through this situation.” Updates are being posted on both their official website and via customer service channels. This disruption marks another challenge for Capital One, which has been working to improve its digital banking infrastructure in recent months.
Capital One Faces Major Outage Affecting Direct Deposits
